Learn about the terms and conditions under which Pixinoid will refund payments made by users.
Last Updated: 01 June 2024
At Pixinoid we are committed and continuously work towards creating quality software that you enjoy using and bring value to you, your business and your clients. Happy users means everything to us. Your satisfaction is our priority, therefore we would like to help and find the best solution for you.
We have created this policy that details what we will do should we fail to meet your expectations.
We offer refunds for the following cases:-
In any time during your first 30 days after purchasing your first subscription plan from Pixinoid, if you find that the Service is not a good fit for you or you are not satisfied with the Service, please contact us. We will do our best to address your issue, provide a work-around or give a timeline for a solution that will meet your needs. If you are still not satisfied, we will offer you a full refund of your purchase, cancel your subscription plan and downgrade the Service to a free plan.
We shall not be able to offer a refund if you have purchased a subscription plan from Pixinoid before. Similarly, no refund will be offered if you do not contact us within 30 days of your purchase.
For more information, please contact us at support@pixinoid.com